As leaders in the hospitality industry of electronic CRM, not only do we promote your most lucrative upgrades, in addition we provide a way for your guests to let you know what they want, give their personal feedback, and let you know what will make their stay even better throughout the course of their experience.
Your guest relationships are off to a great start with Digital Alchemy’s pre-eminent suite of hospitality CRM services. Affirm booking decisions and inform guests with Reservation Confirmations that showcase your amenities while gathering email addresses. Modify messaging seasonally, by rate codes or other factors to personalize the touch.
Digital Alchemy’s eSurvey has transformed the paper card into a complete online system, designed to help hotels identify strengths, resolve challenges directly correlated to a specific reservation, and skyrocket review site ratings for your property.
Maximize returns with Digital Alchemy’s email marketing services. Our email campaigns are targeted to guests familiar with your property. We combine professional design, targeted recipient lists, and a rigorous quality assurance process. Forge stunning ROIs with eBlasts so you can smile at your revenue reports.
From SEO to social media, seamlessly connect your web site, brochures and email marketing across every campaign. Anything from content refresh to complete web site design, leverage the investment you have in eRelationship, eSurvey, or eCampaign with eDevelopment services. It's the glue that bonds your brand's digital presence.
“ I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Marketing Manager of The Osthoff