Hotel 51

TELL US ABOUT YOUR STAY

 
N/A
Poor
Excellent
Reservations
0
1
2
3
4
5
6
7
Accuracy of Reservation Details:
Friendliness of Agent:
Promptness of Agent:
Knowledgeable Agent:


Check-In
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Front Desk - Efficiency:
Front Desk - Friendliness:
Front Desk - Professionalism:
Front Desk - Information offered:


Room Experience
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Cleanliness:
Attractiveness of Furnishings and Décor:
Condition of Furnishings and Décor:
Room Comfort:
Bathroom Amenities:
Condition of Appliances/Media:


Check-Out
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Front Desk - Efficiency:
Front Desk - Friendliness:
Front Desk - Professionalism:
Video Check-Out:


Bell Staff
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Friendliness:
Helpfulness:
Professionalism:


Concierge Desk
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Friendliness:
Helpfulness:
Professionalism:


Facilities Experience
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Gym:
Pool/Jacuzzi:
Spa:
Retail Shops:
Business Center:
Golf:


Housekeeping
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Cleanliness of Hallways and Public Areas:
Grounds Well-Maintained:
Friendliness:


Dining
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Food Quality:
Service:
Accuracy of Order:


Room Service
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Food Quality:
Speed:
Accuracy of Order:


Other Services
N/A
Poor
Excellent
0
1
2
3
4
5
6
7
Wake Up Calls:
Valet Parking:


How likely are you to stay with us again if in the area?
 

Please tell us why you would not stay with us again:
 


Would you recommend us to a friend?
 

Please tell us why you would not recommend us to a friend:
 


 

Comments:
 

Hotel 51 | 51000 Fifth Avenue | Walla Walla, WA 99362 | Phone: 5XX.555.6000
Hotel 51

CRM Services Powered By
Digital Alchemy