TELL US ABOUT YOUR STAY N/A
Poor
Excellent
Reservations
Accuracy of Reservation Details:
Friendliness of Agent:
Promptness of Agent:
Knowledgeable Agent:
N/A
Poor
Excellent
Check-In
Front Desk - Efficiency:
Front Desk - Friendliness:
Front Desk - Professionalism:
Front Desk - Information offered:
Room Experience
N/A
Poor
Excellent
Cleanliness:
Attractiveness of Furnishings and Décor:
Condition of Furnishings and Décor:
Room Comfort:
Bathroom Amenities:
Condition of Appliances/Media:
N/A
Poor
Excellent
Check-Out
Front Desk - Efficiency:
Front Desk - Friendliness:
Front Desk - Professionalism:
Video Check-Out:
N/A
Poor
Excellent
Bell Staff
Friendliness:
Helpfulness:
Professionalism:
N/A
Poor
Excellent
Concierge Desk
Friendliness:
Helpfulness:
Professionalism:
N/A
Poor
Excellent
Facilities Experience
Gym:
Pool/Jacuzzi:
Spa:
Retail Shops:
Business Center:
Golf:
N/A
Poor
Excellent
Housekeeping
Cleanliness of Hallways and Public Areas:
Grounds Well-Maintained:
Friendliness:
N/A
Poor
Excellent
Dining
Food Quality:
Service:
Accuracy of Order:
Room Service
N/A
Poor
Excellent
Food Quality:
Speed:
Accuracy of Order:
N/A
Poor
Excellent
Other Services
Wake Up Calls:
Valet Parking:
How likely are you to stay with us again if in the area?
Please tell us why you would not stay with us again:
Would you recommend us to a friend?
Please tell us why you would not recommend us to a friend: Comments: |
|
Hotel 51 | 51000 Fifth Avenue | Walla Walla, WA 99362 | Phone: 500.555.6000 |