Our Team
There is no shortage of talent or personality at Digital Alchemy. Our diverse team of professionals show a wide range of skills from technical, creative, hospitality, and service backgrounds. What unites us is a passion to produce the best Internet marketing products available, coupled with the best customer service possible. We are in the business of helping our clients gain untapped revenue streams to create guests for life.
Founding Partners
Don Hay - Founder & CEO
Digital Alchemy Founder & CEO Don Hay uses his 20+ years of hospitality industry experience and 35+ years of technical expertise to lead a team of dedicated professionals. His experience leading missile design teams and writing software for the defense industry has helped Digital Alchemy become the leader in hospitality CRM.
Steve Haber - Investment Partner
Founding Partner Steve Haber brings a wealth of knowledge from his days as Founder and CEO of Bolle Eyewear and founder of HaberVision.Com. Steve is an avid fisherman, golfer and skier.
Account Management & Customer Service Team
Our account managers are some of the most highly proficient, educated and personable in the industry. Not only do we provide one-on-one customer support, training, and tutorials on our products, we also consult and advise properties on creative ways to increase revenue through eMarketing strategies. We are here to help you utilize all facets of your investment with us and ultimately maximize ROI for your business.
Information Technology Team
Our IT professionals are the geniuses behind our technology. With degrees and even patents in email technology, their innovative processes and forward thinking keeps our product development always ahead of the curve. Our dedicated experts are committed to delivering quality services and maintaining reliable functionality for our clients.
Creative Design Team
Creative diversity among our design team members keeps our work fresh, inventive and productive. With versatile skill-sets and professional backgrounds, our creative team is equipped to handle any design task, from email template design, to web site design, to rich media interactive. Our team thrives on the creative process, from conception to final product and everything in between. When it comes to brand management, we offer meticulous attention to detail, ensuring design consistency across all brand related products.
Sales and Support Team
Our sales team is comprised of industry experts in the field of hospitality. The team is actively involved in marketing and event planning, in order to raise awareness of new methods of revenue generating techniques. Our team personally visits each of our properties spanning North America and Europe offering support and information on our products and services. They are here to answer your questions and help fulfill your marketing needs.
READ WHAT OUR CLIENTS SAY
“I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Laura Whitman
Marketing Manager of The Osthoff
“From rush jobs to idea generation and creativity, Digital Alchemy is a great eBlast partner.”
Jessica Meehan
Director of Revenue Management
Ambassador East Hotel