Digital Alchemy has the ability to retrieve guest reservation information straight from the PMS to compile our eye-catching Reservation Confirmation emails. Our technologies connect and communicate with the following PMS systems.
Micros/Fidelio: Through its global markets subsidiary, MICROS-Fidelio International, MICROS continues to strengthen its worldwide position as the premier provider of enterprise-wide integrated information technologies for the hotel industry. Its enterprise solutions include multi-property, fully integrated hotel systems encompassing property management systems, sales and catering systems, central reservation systems, customer information systems, revenue management systems, an Internet/global distribution system-based hotel reservation service called myfidelio.net, and installation and support services associated with the various software products.
PAR Springer Miller Systems: PAR SMS hospitality management system provides a complete suite of powerful tools for guest management, recreation management, and timeshare/condo management. They also provide the Spa industry a leading management application that was specifically designed to support the unique needs of the resort spa and day spa markets, a rapidly growing hospitality market.
Hilton: OnQ™ is the Hilton Family of Hotels' proprietary technology platform that integrates multiple capabilities onto one system to support hotel reservations & sales, guest service, operations and business intelligence-gathering activities. OnQ™ provides guest information to team members on demand - prompting them to act "on cue" to guest preferences and service recovery alerts - delighting customers and helping create a bond of loyalty to the Hilton Family of Hotels. It is a suite of technology components that "cue" hotel operators to respond decisively to current market conditions and make informed business decisions with historical trends and competitive data at hand.
Agilysys: Is a leading provider of innovative information technology (IT) solutions serving corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. They provide technology solutions – including hardware, software and services – to help customers resolve their most complicated IT needs.
Infor/SoftBrands: Formerly Hotel Information Systems (HIS): Infor offers a full range of enterprise business software including customer relationship management, enterprise asset management, enterprise resource planning, financial management, human capital management, performance management, product lifecycle management, supplier relationship management, and supply chain management, including business specific inventory management, transportation logistics and warehouse management software.
Hotel Computers & Services: In 1984, Hotel Computers & Services installed their first property management system software for a hotel and from that 340 room beginning, INNtime is currently installed in hotels with as few as 18 rooms to hotels with over 500 rooms.
Resort Data Processing: Resort Data's hotel reservation system features are designed for managing any size hotels or motels, including boutique and independent hotels, resort systems, and renting rooms for a short or long term basis. Additional modules allow hotel and resort managers a full property management system solution.
Galaxy: Galaxy Hotel Systems has been providing exceptional software solutions and services to the hotel industry for more than 40 years. They are committed to providing the technology tools, training, and services which enable your employees to achieve total guest satisfaction. They believe you run a hotel, not a technology company, and your Property Management System should enable your business to run smoothly and efficiently, not take it over. Galaxy's innovative products and superior service allow your employees to focus on your guests.
NORTHWIND: Maestro PMS is the industry's most advanced and stable guest-centric property management solution with over 20 fully integrated modules on a single-image database. Maestro's robust, flexible functionality and management controls enables operators of one hotel, or a multi-property group, to enhance guest service, improve operational efficiencies and drive revenue across all channels.
AutoClerk: AutoClerk's hotel management software solution is thoughtfully designed to help you meet the daily challenges of operating your hotel. They give you the powerful technological tools you need to help make informed decisions about every aspect of your organization, resulting in lower costs, better guest services, more accurate inventory, and best of all, a better experience for your guest.
Resort Suite: A flexible, multi-dimensional software solution that can manage all major operations in a resort hotel, including room management, food & beverage, spa, golf, ski, retail, catering, concierge and online reservations.
InnQuest Software: RoomMaster 2000 hotel software system is used effectively to manage hotel reservations, guest accounting, history, rates, sales & marketing, internet bookings.
“I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Marketing Manager of The Osthoff
“We had remarkable results from our FIRST eblast through Digital Alchemy which resulted in a 33% increase in massage business. The eblast program paved the way for us to communicate with our clients en masse, in real time with a meaningful message.”
Director of Store and Operations