With our fully integrated CRM services, paired with creative eMarketing, we empower your sales and management teams with relevant information and the ability to interact with guests like never before. Our goal is the same as yours - gain more satisfied guests who enjoy a more personalized stay and return often!

THE DIGITAL ALCHEMY ADVANTAGE
Your property and amenities are reflective of your commitment to excellence and quality hotel guest experiences. In ecomonmies with competitive web booking rates, the magic of Digital Alchemy's marketing technologies is made evident by resulting ROI.
From upgrade offers to extra amenities and increased food and beverages, we help grow your bottom-line by promoting alternate revenue streams. Gain the advantage of high customer data capture rates, which in turn forms the basis of further targeted hotel marketing campaigns.
eRelationship - Our gold standard CRM suite is designed to craft long-term relationships with your guests. From Reservation Confirmations to Pre-Stay Marketing it's filled with opportunities to build incremental revenue. On-Property messaging services add multiple levels of potential value and profit to each stay.
eSurvey - Catapult your hotel higher up the social media ratings with Digital Alchemy's industry-leading electronic Comment Cards. A new dimension of interactivity serves as a central information hub for tracking and resolution of guest issues, while measuring the property's service and performance levels.
eCampaign - Maximize returns with Digital Alchemy's eCampaign service. The combination of professional design, targeted recipient lists, quality assurance and experience forge stunning, guaranteed ROIs, with reporting to back them up.
eDevelopment - Digital Alchemy's integrated services take your message to new levels of effectiveness to promote your amenities, gather more email addresses, and extend your social media presence. You can trust our team to design a creative solution tailored to your specific brand and need.
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“I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Laura Whitman
Marketing Manager of The Osthoff
“From rush jobs to idea generation and creativity, Digital Alchemy is a great eBlast partner.”
Jessica Meehan
Director of Revenue Management
Ambassador East Hotel